Come Visit
RR4 North Dumfries Cambridge.
Ontario, Canada
Frequently Asked Questions
Account
How do I change my password?
To change your password, you must first log in to your account. Select the Change Password button on the My Account page and follow the prompts.
How do I add/change my shipping address?
To add or change your address, you must first be logged into your account. Go to My Account. Click on Shipping Address. You can modify your address on the left and add a new address on the right.
General
How does an Online Printing System help print businesses?
Online printing offers speed and cost advantages over traditional methods. Orders can be placed anytime and from anywhere.
What is an Online Printing System?
An online printing system is a web-based platform for ordering printed materials, allowing users to upload designs, customize templates, and select printing options.
Products
How many products does your site offer?
We offer hundreds of products. For custom sizes, please contact us through our “Custom Order” section.
What is your average turnaround time?
Our average turnaround time is 3 business days, but it may vary based on the product and order details.
Printing
What is paper stock and card stock?
Paper stock is thinner (60-120 gsm), while card stock is heavier and used for items like business cards and postcards.
Explain the difference between glossy and matte paper stock?
Glossy paper is shiny and vibrant, ideal for promotional materials, while matte paper has a softer, professional look.
Pricing
Are the prices listed on the site final?
Prices shown include materials and printing but exclude taxes and shipping. The total cost is displayed on the checkout page.
Do you offer discounts for bulk orders?
Yes, bulk orders reduce the unit cost. Contact us for a custom quote if you need larger quantities.
Payment
What forms of payment do you accept?
We accept VISA, MasterCard, American Express, and PayPal.